Saturday, 2 May 2015

iNew Mobile Phone and Geekbuying

Hello.

I´d like to share my experience, with the only intention that if you decide to buy in Geekbuying, you think twice about the risks.

I bought a iNew V3 mobile phone in June of 2014. The mobile phone arrived in July.

After three months the mobile phone started to reset each two hours.

I contacted with Geekbuying support, and after weeks they told me to factory reset.



That didn´t work and sent the response. They didn´t replied the second email



I sent another email




After weeks.... they replied



Please be patient.... until your warranty expired....

I decided to buy a new battery they where happy... winning more time


During the chinese holidays they don´t work... 1 month before... they won more time...



And after ONE MONTH they achieved their objetive, receive it after 6 months......



but, I sent the mobile phone, paying myself

28 days after....


Surprise!!!!!! they don´t fix the phone. I started with the issue 7 months ago!!!!


 A mobile phone only has a mother board and a screen.... what do they fix???? nothing?????

I ask them for the estimation and the technical report of the problem.

But they don´t reply me with that, just with another thing...



And well, I have my doubts they fix any product we send them.

If you are lucky, send it as soon as possible, NOT WAIT because they will delay EVERYTHING.

Send it with tracking

IF I WERE YOU, THINK TWICE BEFORE BUYING IN GEEKBUYING.


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